privacy policy

Pure Plumbing Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you contact us, request a service, or visit our website, we may collect and store various types of information:

Personal Information: This may include your name, address, phone number, and email address, which you provide when contacting us or requesting services.

Billing Information: When you purchase a service, we may collect payment and billing details.

Technical Data: We may collect your IP address, browser type, and device information through our website, as well as information on how you interact with our site (e.g., pages visited, time spent on pages).

2. How We Use Your Information

Pure Plumbing Solutions may use the collected information for the following purposes:

Service Provision: To provide and fulfill our plumbing services, including scheduling, responding to inquiries, and processing payments.

Communication: To send you updates regarding services, promotions, and important notices.

Improvement and Analytics: To understand customer preferences and improve our website, services, and offerings.

Legal Compliance: To comply with applicable legal obligations, such as retaining records and responding to legal requests.

3. Information Sharing and Disclosure

We may share your information only in the following circumstances:

Service Providers: With trusted third-party providers who assist us in delivering our services (e.g., payment processors, IT services).

Legal Requirements: If required by law or to protect our rights, we may disclose your information in response to lawful requests or to comply with legal obligations.

Business Transfers: In the event of a merger, sale, or business transfer, your information may be transferred to the successor entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission or electronic storage is completely secure.

5. Your Rights and Choices You have the following rights regarding your personal information: Access: You may request access to or a copy of the personal information we hold about you. Correction: You may request that we correct any inaccuracies in your personal information. Deletion: You may request the deletion of your personal information, subject to our retention obligations under applicable law. Marketing Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe link or contacting us directly.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

For questions about this Privacy Policy or to exercise any of your rights, please contact us at: mike@ppshelpme.com

Pure Plumbing Solutions

Servicing San Jose and the surrounding areas
Email: mike@ppshelpme.com
Phone: 408-883-3308