They were very prompt and responded to our urgent swage pump failure quickly. We received regular updates about their progress and an estimate was provided. Jesse is a true professional. Thank you pure plumbing solutions.
Kelley Foot
2024-10-02
Great service and quality work! I needed a plumber to fix a small leak coming from the water line that goes to the ice maker in the freezer. Mike and Nathaniel arrived at my door. They took a look at the leak and told me how they planned to fix it, how much time it would take and an estimated cost. They did the repairs and updated some of the plumbing so that I will not have THAT problem again. When they were done, they explained what they had done. Both guys were attentive and knowledgeable. Their appearance is professional and they respected my home. I highly recommend this company.
Tim Gafney
2024-09-30
Easy to schedule, very responsive, really good work.
John B
2024-09-25
awesome service!
Marilyn E
2024-09-19
Austin was professional, knowledgeable, and personable! He did a perfect job for us.
Laura Staer
2024-09-17
Everything about my experience was great. They got someone to my house same day. He didn’t have the part, but was able to come back first thing the next morning and take care of the issue. The technician was super friendly and professional!
kathleen watson
2024-09-12
Austin Woodall provided outstanding plumbing work. He explained exactly what problems were going on in our kitchen & bathroom plumbing fixtures. Austin gave me specific details by explaining & showing me what was wrong & how he fixed it. He was prompt, respectful & articulate.
Hai Allen Vu
2024-09-06
Great service. They came right away and fixed the clogged sewer line that caused the toilet to backed up.
Great service and quality work! I needed a plumber to fix a small leak coming from the water line that goes to the ice maker in the freezer. Mike and Nathaniel arrived at my door. They took a look at the leak and told me how they planned to fix it, how much time it would take and an estimated cost. They did the repairs and updated some of the plumbing so that I will not have THAT problem again. When they were done, they explained what they had done. Both guys were attentive and knowledgeable. Their appearance is professional and they respected my home. I highly recommend this company.
Matt S.
2024-05-02
We had a partial blockage in a pipe under the house that caused the kitchen sink to fill up when the bathtub upstairs drained. Yuck is an understatement. My many attempts to snake the drain myself only bought temporary relief, so I decided to call in a professional. I made an appointment with PPS based on stellar reviews on Yelp.
Nate and Carl arrived and assessed the situation. Based on a visual inspection of the layout under the house, Nate recommended replacing all or some of the old cast iron drain pipes. He also found a leak under the downstairs shower we had no idea was there. The cost was more than I wanted to spend, but Nate explained the pros and cons of various approaches to remediation, and we decided on a partial replacement of drain pipes in the problem area. Nate, Carl, and crew returned a few days later, and completed the work within the estimated time. When the work was done, Nate verified that the drain was flowing freely. He also used their camera to show me the condition of the main drain line, revealing tree roots that had intruded near the street which might cause future problems. When and if this happens, I will not hesitate to call PPS due to their great service on this call.
Gwen W.
2024-03-15
Mike responds immediately. Austin was the technician and he was excellent. . . . very knowledgeable, professional and personable. We have rentals in Morgan Hill and Pure Plumbing is always my first call because I trust them and I can depend on them to get the job done the first time for a very reasonable price.
Laura B.
2024-02-23
I had water intrusion in the downstairs bathroom and did not know the sources. Pure Plumbing Solutions' Nate was tenacious in figuring out a tub enclosure issue that was leading to water trickling down to the downstairs bathroom. He also inspected under the house to make sure no leaks were occurring. He was very thorough and explained everything well.
Susan S.
2023-12-30
We had to have a drain cleaned out and a disposal replaced. Of course this happened on a late afternoon on a Friday before a holiday weekend. I called the office number at 4:45pm and Mike, the owner, answered! Not only that, but they had availability the next morning!!
Austin showed up on time, with booties, and lots of knowledge. He quickly diagnosed our problem and gave us a detailed quote. He actually gave us 3 quotes: bare minimum, better, and fix all the problems at once and be done. You see, much of the pipe work under the sink was done improperly. We were going to continue to have problems if this root cause wasn't addressed. We chose to do it right and be done.
After 3 hours of meticulous work and educating us on how to maintain our property better (we don't know much), Austin left my home cleaner than I would have!
We appreciate his friendly demeanor and all the tips and tricks for better home maintenance. Highly recommend!
Catherine G.
2023-09-19
Mike came out and fixed our plumbing issue. He was very fair as far as price and knowledgable. I highly recommend them.
Mario B.
2023-08-18
These guys are very professional, certainly not the most inexpensive, but they always do the job right, I have already called them at least twice, mainly for installing new faucets in the kitchen and bathrooms. They were prompt, cleaned after doing the job and I will keep calling them.
Mike A.
2023-07-17
Responsive to inquiries and willing to do a smaller job. Many other companies did not even respond to my inquiries, most likely because the job was small. Showed up on time and did high quality work. Took the time to explain all the various options and costs involved before doing the work. In addition, they were courteous and polite, using shoe covers to go in and out of the house without even being asked. Would definitely recommend and will certainly use them for future work.
A S.
2023-07-14
Mike and Nate came to fixed our clogged shower drains and install shower heads. They were quick to diagnose and made sure all the drains in all bathrooms were working good. They were communicative, responsive and very professional in their approach. They did a final walkthrough of all the fixes and also made sure the shower was left clean. Pricing was very reasonable too. No hidden charges. Highly highly recommend.
Nanette D.
2023-06-13
Professional, knowledgeable, courteous, and reasonably priced. Highly recommend.
Nate did a great job. He spent so much time making sure it was done right and was here much longer than expected. He cleaned up thoroughly when he was done as well.
Lugene K.Feb 23, 2023
This was my send time working with Pure Plumbing. They are professional, on time and solved both issues quickly. I really appreciate them and they are my go to plumbers.
Cheryl B.Feb 4, 2023
Very professional, courteous, and took the time to explain what they were going to do and review what was done. Everything was cleaned up before they left. Great job!
Mark J.Apr 11, 2023
Nate was friendly, patient, and very knowledgeable. Five stars!
Dave B.Apr 6, 2023
Always dependable, on time with excellent quality service.
Cathleen W.Feb 17, 2023
An honest reliable reasonable plumber!
Kathleen B.Feb 5, 2023
They always keep in touch. Timely, efficient and do great work!
Elizabeth M.Feb 7, 2023
There was a tool left on the lawn by the water meter.
Charlene R.May 4, 2023
Quick, smart and very helpful. Thank you!
Mark J.Apr 11, 2023
Nate was friendly, patient, and very knowledgeable. Five stars!
Dave B.Apr 6, 2023
Always dependable, on time with excellent quality service.
Cathleen W.Feb 17, 2023
An honest reliable reasonable plumber!
Carey R.
Jan 11, 2023
Nate did a great job. He spent so much time making sure it was done right and was here much longer than expected. He cleaned up thoroughly when he was done as well.
Lugene K.
Feb 23, 2023
This was my send time working with Pure Plumbing. They are professional, on time and solved both issues quickly. I really appreciate them and they are my go to plumbers.
Cheryl B.
Feb 4, 2023
Very professional, courteous, and took the time to explain what they were going to do and review what was done. Everything was cleaned up before they left. Great job!
Pure Pluming Solutions will always provide you with the most cost effective solution fit for your budget. We strive to give you our honest opinion and promise to never provide you with a solution you don't truly need.
Punctual Service
We know your time is valuable! We promise to be on time, every time. Our technicians will call prior to arrival and let you know exactly what time we will arrive.
Solution Guarenteed
100% Satisfaction guaranteed with the solution we provide you. We will stop at nothing short of perfection to ensure your satisfaction. We look forward to serving all your plumbing needs.
Are constantly thriving to improve our already high standards to you see us as the absolute best in the industry. It’s not enough trust in the cleaning.
Trust Pure Plumbing Solutions for all your plumbing needs. Serving San Jose and the surrounding areas for the last 10+ years providing nothing but exceptional service!
Nate did a great job. He spent so much time making sure it was done right and was here much longer than expected. He cleaned up thoroughly when he was done as well.